Frequently Asked Questions

What delivery methods do you offer?

Please refer to the shipping options page for more information.

How do I get free delivery?

Every order over $75.00 qualifies for free Standard shipping. It is applied automatically to your order total at checkout. Please refer to the shipping options page for more information.

How can I pay for my purchase?

We currently accept credit cards and personal checks. If you have a PayPal account, you can also pay by PayPal.

Do you deliver Worldwide?

At this time, we are not shipping to any international markets, including Canada. Unfortunately, we can not make any exceptions.

What does OEM mean?

OEM means Original Equipment Manufacturer. Example: Canon, Epson, HP, etc.

What is a compatible cartridge?

Compatible cartridge is compatible with the OEM, and is manufactured by a third party. Usually there is no difference in the quality.

What is a remanufactured cartridge?

A cartridge which is used once, and is professionally cleaned, refilled and tested.

What is a remanufactured compatible cartridge?

Remanufactured compatible cartridges are cartridges compatible with the OEM and manufactured by a third party, which were used once, and have been recycled and reprocessed from the original cartridges. The recycling and reprocessing process involves inspection, cleaning, replacing key parts and refilling the toner or ink. The cartridges are pressurized, print tested and guaranteed not to leak in transit or in your machine.
The remanufactured compatible cartridges are tested and certified to work as well as branded cartridges.

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